In the attached video I explain the basics of VALIDATION, a communication skill that can benefit your relationships - especially with your children/teens. Validation, especially when someone is upset, is soothing to them because they feel heard and understood. Too frequently we do the opposite. We invalidate, leading the other person to feel worse than before they spoke to us. Invalidating responses, although well intentioned, are often the cause of teens becoming angry in the middle of a conversation and telling their parents that they "don't understand" them or "don't listen". Enjoy!